Tips on empathetic listening

Andrew and I hosted another great discussion. In episode 133 continued looking at how we can become better listeners at work, with our friends and family.

Andrew and I discussed empathy and how it can help you to become a better listener.

we divided the episode into several parts, first quickly explaining what empathy is, then looking at some of the reasons why people don’t share their true feelings. When should we be using it at work? Following that we discussed the difference between listening to facts vs feelings.

In the second part of the episode you can hear some useful expressions you can use, plus we showed you some ways you can show empathy and finally concluded the episode by showing you some things you should NOT say!

You can listen to the episode here.

Make sure you stay with us for the last episode in our mini-series on improving your listening skills. We will conclude by looking at some practical things you can do to become better at listening comprehension.