Andrew and I hosted another great discussion. In episode 133 continued looking at how we can become better listeners at work, with our friends and family.
Andrew and I discussed empathy and how it can help you to become a better listener.
we divided the episode into several parts, first quickly explaining what empathy is, then looking at some of the reasons why people don’t share their true feelings. When should we be using it at work? Following that we discussed the difference between listening to facts vs feelings.
In the second part of the episode you can hear some useful expressions you can use, plus we showed you some ways you can show empathy and finally concluded the episode by showing you some things you should NOT say!
Make sure you stay with us for the last episode in our mini-series on improving your listening skills. We will conclude by looking at some practical things you can do to become better at listening comprehension.
Taking small talk to the next level Welcome to another episode of the Art of Business English. This week Loic and I are finishing our 3-part mini series into small talk. In previous episodes we have shown you how to …
2 December, 2020
How to make small talk in person Check out the blog entry on The Art of Business English. This is becoming a regular feature. My previous feature can be found [HERE] “Hi again and welcome back to The Art of …